Seek Labs, Inc., (“Seek,” “we,” “our,” or “us”) operates the Seek mobile applications (“Apps”), the seeklabs.com and labportal.seeklabs.com websites (“Sites”), and the information services offered through our platform (together with the Apps and the Sites, the “Services”).
“Personal Data” is information by which you may be personally identified. Seek may process the following Personal Data from you:
We process information about you in three ways:
Please note that data processed depends on the type of Seek account that you have and what Seek Services you use.
We process and use your Personal Data when we have a legitimate purpose to do so, including the following reasons:
Personal Data does not include information which does not relate to an identified or identifiable individual or to personal information or data rendered anonymous in such a manner that the individual is not or no longer identifiable (“Anonymized Data”). We hold all rights in and may use Anonymized Data for our own purposes in any legal manner and without attribution or compensation to any person.
Information from our service providers: We may receive information about you from third-party service providers that we engage for marketing our products and services.
Information from social media sites and other publicly available sources:When you interact or engage with us on social media sites through posts, comments, questions, and other interactions, we may process such publicly accessible information, including profile information, to allow us to connect with you, improve our products, or better understand user reactions and issues. We must tell you that once processed, this information may remain with us even if you delete it from the social media sites. We may also add and update information about you, from other publicly available sources.
If you would like to prevent us from processing your information completely, you should cease use of our Services. You can also control certain data via these other methods:
Update Account Information: You may login to your account and update certain profile information, including name, username, and screenname or remove information.
Opt out of non-essential electronic communications: You may opt out of receiving newsletters and other non-essential messages by using the ‘unsubscribe’ function included in all such messages. However, you will continue to receive notices and essential transactional emails.
Optional information: You can always choose not to fill in non-mandatory fields when you submit any form linked to our services.
In addition to the rights listed above, you may have the following rights with respect to information that we hold about you. We attempt to provide you the same rights no matter where you choose to live.
We do not sell data, including your Personal Data.
You can exercise the rights described above, by sending an email or mail to the addresses listed in the Contact section below. Only you, or an agent authorized to make a request on your behalf, may make a request related to your personal information.
We cannot respond to your request if, (i) we cannot verify your identity; or (ii) your request lacks sufficient details to help us handle the request. We will make our best efforts to respond to your request within 45 days of its receipt or any other timeline as required by applicable law. Unless otherwise required by applicable law, any information we provide will only cover the 12-month period preceding the request’s receipt.
We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. We are not obligated to provide responses to your data requests more than twice in a 12-month period.
We will only retain your Personal Data for as long as is necessary to fulfill the purposes for which it is processed. This length of time may vary according to the nature of your relationship with us.
A cookie is a small file placed on the hard drive of your computer. Cookies are used to help us manage and report on your interaction with our Sites. Through cookies, we are able to process information that we use to improve the Services, keep count of return visits to our Sites, authenticate your login credentials, manage multiple instances of the Sites in a single browser, keep track of click-stream data, and tailor your experience on the Services. Cookies may also process other data such as the date and time you visited the Site, and your current IP address. If you turn off cookies, your experience on the Services may be impaired.
Our Mobile Applications access your physical location using your mobile devices location services. We use this information to track the location where tests are performed.
We use means through the Services to collect IP addresses, browser types, access times, and physical location. We use this information to ensure compliance with various state laws. We use this information to understand traffic and usage patterns and to improve our Services.
Our Services are not intended for children under 16 years of age and we do not knowingly process Personal Data from children under 16. If you are under 16, do not use or register on the Services, make any purchases, use any of the interactive or public comment features, or provide any information about yourself to us. If we learn we have processed Personal Data from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at the email address listed below.
We do not track our Users over time and across third party websites to provide targeted advertising and do not specifically respond to Do Not Track (“DNT”) signals.
We do not sell or otherwise disclose Personal Data specific personal or transactional information to anyone except as described below:
We may share your information when we believe in good faith that such sharing is reasonably necessary to investigate, prevent, or take action regarding possible illegal activities, to comply with legal process or to track the spread of a disease. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations.
We may, for our legitimate interests, share your information with contractors, service providers, third party authenticators, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Data confidential and use it only for the purposes for which we disclose it to them. A list of some of our service providers is provided below.
All information you provide to us is stored on our secure servers provided by Amazon Web Services.
We use Google Analytics and Google Tag Manager for Service analytics. Google will use information on our behalf to evaluate the use of our online products and services, to compile reports on the activities within these online products and services and to provide us with further services associated with the use of these online products and services.
Seek is not responsible for the privacy policies or other practices employed by websites linked to, or from, our Sites or Applications nor the information or content contained therein, and we encourage you to read the privacy statements of any linked third party. This includes sharing information via social media websites.
Seek employs physical, electronic, and managerial control procedures to safeguard and help prevent unauthorized access to your information. We choose these safeguards based on the sensitivity of the information that we process and the current state of technology. Our outsourced service providers who support our operations are also vetted to ensure that they too have the appropriate organizational and technical measures in place to protect your information
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your information transmitted to the Services. Any transmission of information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Services. In the event that there is breach in the information that we hold; we shall notify of such breach via email or via notice on the Services.